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Research Abstract
How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution

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Published on: February 20, 2009
Type of content: WHITE PAPER
Format: Unknown
Length: 8 pages
Price: FREE

Overview:
As the technologies and demands of the workplace have changed, so too have its workers. Most of your employees are now "information workers" - a new breed of information-dependent, technology-reliant and collaboration-driven professionals. These employees face distinct technology challenges depending on the complexity of their information systems. To ensure the success of your CRM initiative, make sure you're implementing a solution that meets their needs and promotes full user adoption.


In this white paper you will learn:



  • What today's employees need from a CRM system

  • How your organization can benefit from considering the needs and potential of information workers

  • How the right CRM system can increase productivity, improve customer service, and boost collaboration, while simplifying complex business processes, increasing sales and reducing costs.

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