InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
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Business Process Management (BPM) | Business Intelligence Solutions | Telephony/ CTI/ VOIP | Customer Relationship Management (CRM) | Unified Communications / Voice & Data Convergence | Network Management | Data Center Management | Service Oriented Architecture (SOA) | Voice Logging and Quality Assurance Recording | Web Services

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E-Book The 21st Century Telecom Network by SearchTelecom.com June 2008 - (Free Research) This book explains the issues facing service providers when delivering quality services that can be consistently provisioned and managed, both today and tomorrow. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Understanding the Impact of Change for Multiprotocol Label Switching Networks by Fluke Networks June 2008 - (Free Research) Many organizations are migrating to IP-based networking including Multiprotocol Label Switching to improve overall application performance through any-to-any connectivity and service prioritization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix. July 2008 - (Free Research) Read this paper to learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Clothing Company Saves Time and Money by Switching Business Management Software by SunRise Tech March 2008 - (Free Research) The company’s JD Edwards business management software was too inflexible to grow with the company and very expensive to maintain and operate, thus Tanner wanted to replace the system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya’s Telephony Solutions by Teleformix. July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya’s telephony systems, providing your company with a crucial customer service tool - quality assurance recording. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix. July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for doing this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix. July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EventTracker - Fact Sheet by Prism Microsystems Inc. June 2008 - (Free Research) EventTracker is both highly scalable and cost effective and includes a comprehensive automated compliance solution, EventTracker is quick to implement and despite its advanced functionality is both easy to use and maintain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Netmotion Mobility Case Study: Visiting Nurse Service of New York – Enabling Data Access at the Point of Care by NetMotion Wireless. June 2008 - (Free Research) Using Mobility XE, VNSNY’s clinicians are now able to focus more of their attention on their patients and not on the technologies they use. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Migration Success Stories – Why Companies Choose IBM Lotus Notes and Lotus Domino Software by IBM. July 2008 - (Free Research) This white paper shows you how IBM customers from different industries have benefited by switching to Lotus Notes and Domino software. (WHITE PAPER) GO TO WHITE PAPER

ProCurve Networking by HP: More from Your Network by Insight and HP July 2008 - (Free Research) ProCurve Networking offers industry standards-based convergence solutions that deliver all the benefits of multi-service networks without the cost and complexity one might expect. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Data Center Trends and Technologies in 2008 - Data Center Consolidation, Green IT and More by Mazu Networks. August 2008 - (Free Research) This E-Guide highlights Gartner’s new data center disruptive technologies of 2008, market trend and successful data center consolidation case studies to guide through the long and costly consolidation process. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

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