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Business Process Management (BPM) | Business Intelligence Solutions | Telephony/ CTI/ VOIP | Customer Relationship Management (CRM) | Unified Communications / Voice & Data Convergence | Network Management | Data Center Management | Service Oriented Architecture (SOA) | Voice Logging and Quality Assurance Recording | Web Services

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E-Book The 21st Century Telecom Network by SearchTelecom.com June 2008 - (Free Research) This book explains the issues facing service providers when delivering quality services that can be consistently provisioned and managed, both today and tomorrow. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Understanding the Impact of Change for Multiprotocol Label Switching Networks by Fluke Networks June 2008 - (Free Research) Many organizations are migrating to IP-based networking including Multiprotocol Label Switching to improve overall application performance through any-to-any connectivity and service prioritization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix. July 2008 - (Free Research) Read this paper to learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Clothing Company Saves Time and Money by Switching Business Management Software by SunRise Tech March 2008 - (Free Research) The company’s JD Edwards business management software was too inflexible to grow with the company and very expensive to maintain and operate, thus Tanner wanted to replace the system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya’s Telephony Solutions by Teleformix. July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya’s telephony systems, providing your company with a crucial customer service tool - quality assurance recording. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix. July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for doing this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix. July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EventTracker - Fact Sheet by Prism Microsystems Inc. June 2008 - (Free Research) EventTracker is both highly scalable and cost effective and includes a comprehensive automated compliance solution, EventTracker is quick to implement and despite its advanced functionality is both easy to use and maintain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Netmotion Mobility Case Study: Visiting Nurse Service of New York – Enabling Data Access at the Point of Care by NetMotion Wireless. June 2008 - (Free Research) Using Mobility XE, VNSNY’s clinicians are now able to focus more of their attention on their patients and not on the technologies they use. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Webinar - Complete Network Visibility, Delivered by Solera Networks July 2008 - (Free Research) Complete network visibility is delivered by capturing 100% of all network traffic, storing it, and making it available for playback, review and analysis. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Migration Success Stories – Why Companies Choose IBM Lotus Notes and Lotus Domino Software by IBM. July 2008 - (Free Research) This white paper shows you how IBM customers from different industries have benefited by switching to Lotus Notes and Domino software. (WHITE PAPER) GO TO WHITE PAPER

The Real Value of Network Visibility by Solera Networks June 2008 - (Free Research) This report is a roadmap for organizations that are striving to accomplish their business goals by developing capabilities and deploying technology solutions for network monitoring, analytics, and simulation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ProCurve Networking by HP: More from Your Network by Insight and HP July 2008 - (Free Research) ProCurve Networking offers industry standards-based convergence solutions that deliver all the benefits of multi-service networks without the cost and complexity one might expect. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Data Center Trends and Technologies in 2008 - Data Center Consolidation, Green IT and More by Mazu Networks. August 2008 - (Free Research) This E-Guide highlights Gartner’s new data center disruptive technologies of 2008, market trend and successful data center consolidation case studies to guide through the long and costly consolidation process. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Global at the Core: The Business and Technology Benefits of Workday’s Global Approach to Enterprise Applications by Workday. July 2008 - (Free Research) This white paper explains how Workday has built modern, global enterprise application solutions that effectively transform enterprise business by providing superior information, agility, control, and economics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovation from the Ground Up: The Next Generation of Enterprise Business Solutions by Workday. July 2008 - (Free Research) This paper describes three step approach taken to create the next generation of enterprise business solutions "from the ground up". (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing - Bringing Together Data Integration and SOA by DataDirect Networks. August 2008 - (Free Research) Web services require the ability to integrate disparate data resources. This whitepaper will look at the impact of XML, SOA data integration and identify how to provide universal data access through a data services layer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Enterprise SATA Deployment with High Performance and Reliability by DataDirect Networks. February 2008 - (Free Research) Across many organizations, the rapid growth of data is outpacing storage budgets. SATA disk based archive storage is the perfect solution. Download this white paper to learn more about disk based archive storage and see if it will work for you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Limited Time Offer by Hosting.com August 2008 - (Free Research) At Hosting.com, Managed Hosting solutions are devoted solely to your online presence, giving you the resources you need at a fraction of the cost of similar solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhanced Faxing and PDF Creation with MS Office 2007 & Exchange Server 2007 by Equisys Inc February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast - Server Virtualization by CDW Corporation August 2008 - (Free Research) This podcast explains how server virtualization can create a business continuity strategy, how it can lower the total cost of ownership and how it can help to deploy applications more effectively. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Where Are You Going with Virtualization? Next Steps in Technology by CDW Corporation August 2008 - (Free Research) As virtualization matures as a technology, there are several trends that organizations will want to watch. This white paper provides the details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Helps Companies like Yours save Money and Resources by CDW Corporation August 2008 - (Free Research) This case study explains how virtualization can change the IT Landscape and the bottom line immediately and in the future. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

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