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Business Process Management (BPM) | Business Process Outsourcing | Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Endpoint Security | Identity Management/ User Provisioning | Technology Outsourcing | Security Policies | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Spend Management

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How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc. June 01, 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Location Evaluation Factors for Offshore Outsourcing: the Promise and the Peril by Accenture May 19, 2009 - (Free Research) In this webcast, Ben Trowbridge, CEO of Alsbridge, Inc. discusses many of the factors that go into evaluating and choosing offshore outsourcing locations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enable Project-Centric Manufacturing with Business Software by IFS June 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation June 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

THE NEW STRATEGIC PARTNERSHIP - Joining Capabilities to Cut Risk and Grow Customer Satisfaction by Wipro Technologies February 2009 - (Free Research) This paper explains how corporations are seeking a new, outcome-oriented architecture to support their technology needs, and they are undergoing a transition towards relying on customer satisfaction as the chief metric of success. This shift in corporate outlook offers a blueprint to BPO service providers for creating a responsive service model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP America Inc January 2006 - (Free Research) This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating a Win-Win for Call Center Outsourcers and Their Customers by Cicero Inc. June 2009 - (Free Research) This paper examines how Business Process Outsourcers (BPO) are using Desktop Integration to address some of the business and technical challenges facing Outsourcers in today's difficult economic environment. Learn how outsourcers are using desktop integration to streamline workflows, improve service levels, reduce costs, plus much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xenos/EMC Case Study: St. James's Place finds new xPression for its document creation and delivery by Xenos Group Inc. June 2009 - (Free Research) The St. James's Place (SJP) Wealth Management Group offers a wide range of high quality wealth management services to businesses and individuals. This case study shows how SJP worked with Xenos and EMC Document Sciences to implement an integrated document solution (IDS) that enables the creation, formatting, control, transformation, storage.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Next Generation ALM: Collaborative Software Development on Demand by CollabNet June 2009 - (Free Research) CollabNet is the standard for on-demand collaborative software development networks. CollabNet software and services help distributed enterprises reduce costs and speed development by bringing their people, ideas, processes, and development partners together in one Web-based collaborative development platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Reality Facing the Mainframe World by Acxiom Corporation December 2008 - (Free Research) The mainframe is alive and processing. As a mainframe executive, various solutions are available to help address your challenges and meet the needs of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Survey for IT Pros: Offer Insight Into the Creation and Development of IT Products by ZoomPanel January 2009 - (Free Research) Your voice is instrumental in helping to define the creation and development of the products and services you use daily. This online survey is for IT pros to share their opinions on key tech products and industry trends. (ASSESSMENT TOOL) GO TO

The CIO's Guide to IT Cost Optimization during the recession by Hewlett-Packard Company June 2009 - (Free Research) In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value. (EGUIDE) VIEW ABSTRACT | GO TO

Nine Ways to Cut Costs While Keeping the Lights On by Wipro Technologies April 2009 - (Free Research) Amidst a macroeconomic global recession, companies are looking for ways to reduce their costs by 25% or more. The following paper represents the top set of cost-reduction initiatives that Wipro clients have effectively implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Operational Excellence with Innovation by SAP America Inc January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Boundaries: A New Role for Finance in Driving Business Collaboration by SAP America Inc June 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers by SAP America Inc January 2009 - (Free Research) Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Revisiting Your Sourcing Contracts in a Down Economy by Accenture May 2009 - (Free Research) It's always important to be diligent about the money we spend on our sourcing contracts - especially in this current economic crisis. This podcast covers how to understand key contractual terms, commitments and options for significant sourcing contracts and how to launch a cost reduction program - using your suppliers help. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange and SharePoint: Best Practices in Unified Data Protection Today by Mimosa Systems June 2009 - (Free Research) Changing data protection standards are taking traditional Exchange back-up with simple file storage systems and making way for managing data proactively with a new technology to meet legal requirements. This webcast explains how your organization can meet legal and business needs while protecting essential data. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise Application Delivery: No User Left Behind by Blue Coat January 2007 - (Free Research) Blue Coat ProxyClient extends Blue Coat's visionary application delivery infrastructure to include all of these use cases - from any network, any device, and to any application - keeping users productive wherever the business takes them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Best Practices for Reducing Exchange Downtime by AppAssure Software March 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by SAS Institute Inc. March 2009 - (Free Research) Anytime data crosses an organizational boundary, it should be governed. This report, sponsored by TDWI, clears the confusion of this often involved process by drilling into the business initiatives, technical implementations, and cross-functional organizational structures with which data governance intersects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Analytics for the CIO by SAS Institute Inc. June 2009 - (Free Research) Organizations today are dealing with increasingly complex issues, dynamic changes and a systemic need for evidence-based decisions across a growing range of decision makers. The SAS® Business Analytics Framework maximizes the value of technology and information assets - enabling organizations to address critical business issues right... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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