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Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft March 01, 2007 - (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc November 03, 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Unified Messaging and Unified Communications by Global Knowledge February 10, 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc September 18, 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint Customization Best Practices by Global Knowledge December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Application Integration Projects in Days by Cast Iron Systems February 2009 - (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Designing Compelling Business Intelligence Business Cases for an SAP® Software Landscape: Scenarios for Leveraging Solutions From SAP and Business Objects by SAP BusinessObjects June 2009 - (Free Research) A recent worldwide survey listed business intelligence (BI) as CIOs' number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc June 2009 - (Free Research) IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Québec City International Modernizes Airport to Draw More Travelers, With Collaboration From Cisco and HP by Hewlett-Packard Company January 2009 - (Free Research) In January of 2009, Cisco and HP announced Québec City's Jean Lesage International Airport (Aéroport de Québec) has completed the modernization of its airport terminal using solutions from the two companies. This press release details the vital roles these companies played. (PRESS RELEASE) VIEW ABSTRACT | GO TO

Get More Virtual with Dell and VMware vSphere by Dell, Inc. June 2009 - (Free Research) Learn how Dell has designed and integrated the Dell EqualLogic Virtual SAN with VMware® vSphere 4.0 with to help you save money and get more virtual. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Simple, Affordable Disaster Recovery Automation in the Virtualized IT Datacenter by Dell, Inc. May 2009 - (Free Research) In this session, we will review the latest advancements in protecting against disaster in virtual environments and highlight real-world customer experiences. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Real-time Data Integration & CDC- An Attunity Report Featuring Gartner Research by Attunity October 2009 - (Free Research) This report, enriched with a study from Gartner research, will help you better understand why real-time information is now a business imperative and about the data integration/CDC software solutions that can help you achieve it faster and more cost-effectively. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Vulnerability Management Buyer’s Checklist: Key Questions to Ask Before You Select a VM Solution by Qualys, Inc. October 2009 - (Free Research) Choosing a solution for Vulnerability Management (VM) is a critical step toward protecting your organization's network and data. Qualys provides this 12-point short list of considerations that will help you determine what will work best for your organization. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Why On-Demand Business Intelligence? by Birst July 2009 - (Free Research) Read this paper today to learn how on-demand BI is different from traditional BI and how on-demand BI can be much more beneficial to your organization. This paper will also lay out the key points you need to consider when making your decision on which BI vendor is right for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving business agility through SOA Connectivity and Integration by PointSource January 2009 - (Free Research) This paper describes some of the business and IT issues that enterprises must address to become more agile and to improve their responses to challenges and opportunities. Included is how a service oriented architecture (SOA) can help an enterprise align its IT infrastructure with business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Killing Time: Reducing Operational Latency to Boost Productivity by ParAccel June 2009 - (Free Research) Operational systems and analytical systems are on a convergent path. The artificial divide between operations and analysis is closing rapidly as a combined result of Moore's law and technological innovation. This promising development is leading to real reductions in latency of operations and the creation of time itself for decision-makers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce September 2009 - (Free Research) This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Network Lifecycle Services and Solutions: Extend Your Connected World on Every Front by Hewlett-Packard Company September 2009 - (Free Research) This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Beyond Certification by Compellent January 2009 - (Free Research) Check out this fact sheet on Compellent's Storage Center SAN. It's HCL-certified with VMware to ensure seamless integration and support. Read on to learn just how your organization can easily achieve the real-world benefits of virtualization. (DATA SHEET) VIEW ABSTRACT | GO TO

Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence by SAP America Inc June 2009 - (Free Research) This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding Value in Services: A Navigational Guide by Alcatel-Lucent May 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Three Tactics for Winning the LTE Game by Alcatel-Lucent June 2009 - (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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