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Your search for keyword: Help Desk And Call Management Systems returned 252 results.
 
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Virtualization | Business Intelligence Solutions | Storage Management | Business Process Management (BPM) | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Enterprise Information Integration/ Metadata Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Data Quality | Data Warehousing | Disaster Recovery

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Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc.

November 03, 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Unified Messaging and Unified Communications by Global Knowledge

February 10, 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 03, 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint Customization Best Practices by Global Knowledge

December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc.

September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keynote: The Future of Ajax: The Browser Reinvented by The Ajax Experience

January 2010 - (Free Research) The co-founders of Ajaxian.com discuss new browser technologies on the horizon (and in most cases, largely already here) that will power the future of Ajax applications and disrupt today's applications.
(VIDEO) VIEW ABSTRACT | GO TO

Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc.

June 2009 - (Free Research) IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-time Data Integration & CDC- An Attunity Report Featuring Gartner Research by Attunity

October 2009 - (Free Research) This report, enriched with a study from Gartner research, will help you better understand why real-time information is now a business imperative and about the data integration/CDC software solutions that can help you achieve it faster and more cost-effectively.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Get More Virtual with Dell and VMware vSphere by Dell, Inc.

June 2009 - (Free Research) Learn how Dell has designed and integrated the Dell EqualLogic Virtual SAN with VMware® vSphere 4.0 with to help you save money and get more virtual.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence by SAP America Inc

June 2009 - (Free Research) This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simple, Affordable Disaster Recovery Automation in the Virtualized IT Datacenter by Dell, Inc.

May 2009 - (Free Research) In this session, we will review the latest advancements in protecting against disaster in virtual environments and highlight real-world customer experiences.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Extreme Rules of Snowboarding by InRule Technology

January 2010 - (Free Research) A business must be decisive, based on decisions that are accurate, timely, easily changed. Business rule technology manages & executes complex business logic, provides easier authoring & effective integration for .NET developers and architects. InRule® leverages investments in key Microsoft technologies including Visual Studio and Word.
(VIDEO) VIEW ABSTRACT | GO TO

Gaining Visible Intelligence: Atos Origin's Proven End-to-End MES Solutions by Atos Origin

January 2010 - (Free Research) Read this paper to learn how Atos Origin’s distinctive Manufacturing Execution Systems (MES) solutions specifically developed for the manufacturing industry are helping companies around the world achieve much-needed flexibility, visibility, integration, and collaboration across the entire value chain.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avoiding the Integration Tar Pit: Agile Integration for fast results by Pervasive Software

January 2010 - (Free Research) Most projects involve data integration these days due to multiple applications and databases usage. It is necessary to plan and design the data integration parts of your projects to avoid a data integration tar pit. Read this paper to learn how Agile integration can help IT projects avoid this tangled mess of point-to point integrations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc.

April 2008 - (Free Research) Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO

November 2009 - (Free Research) In this podcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup and recovery times
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO

November 2009 - (Free Research) In this webcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup/recovery times.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Maximize Manufacturing Together: Developing the Perfect Plant by Atos Origin

February 2010 - (Free Research) The MMT initiative can help your company achieve this by enabling the integration of ERP, MES and other plant systems into a single source of company data. Read on to learn how Atos Origin has aligned with SAP's industry Business Units to jointly offer the MMT approach that will enable manufacturers to realize the vision of the Perfect Plant.
(BROCHURE) VIEW ABSTRACT | GO TO

Secure Your Future Now: Gain Peace of Mind and Lower Costs for your Business Critical Data Warehouse and BI Environment by Microsoft, Intel and HP

December 2009 - (Free Research) This webcast addresses the uncertainty of SPARC's future and explores Intel, HP and Microsoft platforms that offer flexible, low cost, and highly integrated BI to reduce costs, increase flexibility, and deliver BI capabilities to all levels of an organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Seven Points of Mediation Applied by Progress Software

February 2010 - (Free Research) This webcast will recap what the seven points of SOA mediation are and how they help SOA integrators connect data sources and enhance enterprise application flexibility. After the recap, this session will focus on how to apply these seven points in your organization and how they enable companies to achieve better business results.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eGuide: Selecting an Archiving Product by Tangent

February 2010 - (Free Research) Some IT groups are turning to archiving solutions to lower cost, reduce risk, and make better use of resources. This E-Guide will explain how archiving strategies can help drive efficiency and reduce the risks and costs associated with unstructured data.
(EGUIDE) VIEW ABSTRACT | GO TO

Achieving PCI DSS Compliance Through Security, Reliability and Consistent Policy Control by SonicWALL

January 2008 - (Free Research) Ensuring Payment Card Industry (PCI) compliance requires expert understanding of data storage and encryption requirements, device integration considerations, and logging and reporting parameters for distributed networks. This white paper covers PCI compliance, what it means, and how to go about achieving it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying and Protecting Microsoft Applications with Dell Equallogic and Vmware vSphere 4.0 Integrated, Scalable and Cost: Effective cloud-like IT environments for your mission critical applications by Dell, Inc.

September 2009 - (Free Research) Dell’s enterprise solutions, including EqualLogic iSCSI SANs, PowerEdge Virtualization Servers and Global Infrastructure Consulting Services (GICS) can help organizations confidently deploy, manage and protect their Tier-1 Microsoft® applications within a VMware vSphere environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: How vStorage Enabled SANs Will Help Maximize VMware Investment by Dell, Inc.

May 2009 - (Free Research) Check out this podcast to learn how VMware and Dell are leveraging VMware vStorage with the Dell EqualLogic PS Series SANs for greater virtual server performance and more efficient management.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Enhancing Virtualization Performance with VMware VStorage by Dell, Inc.

June 2009 - (Free Research) VMware® vSphere™ is the industry's first private cloud operating system that provides a comprehensive framework from which Dell can help deliver enhanced virtualization capabilities to clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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