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Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact December 03, 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Messaging and Unified Communications by Global Knowledge February 10, 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc. November 03, 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Keynote: The Future of Ajax: The Browser Reinvented by The Ajax Experience January 11, 2010 - (Free Research) The co-founders of Ajaxian.com discuss new browser technologies on the horizon (and in most cases, largely already here) that will power the future of Ajax applications and disrupt today's applications. (VIDEO) VIEW ABSTRACT | GO TO

SharePoint Customization Best Practices by Global Knowledge December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc. September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avoiding the Integration Tar Pit: Agile Integration for fast results by Pervasive Software January 2010 - (Free Research) Most projects involve data integration these days due to multiple applications and databases usage. It is necessary to plan and design the data integration parts of your projects to avoid a data integration tar pit. Read this paper to learn how Agile integration can help IT projects avoid this tangled mess of point-to point integrations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc. April 2008 - (Free Research) Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Manufacturing Together: Developing the Perfect Plant by Atos Origin February 2010 - (Free Research) The MMT initiative can help your company achieve this by enabling the integration of ERP, MES and other plant systems into a single source of company data. Read on to learn how Atos Origin has aligned with SAP's industry Business Units to jointly offer the MMT approach that will enable manufacturers to realize the vision of the Perfect Plant. (BROCHURE) VIEW ABSTRACT | GO TO

The Seven Points of Mediation Applied by Progress Software February 2010 - (Free Research) This webcast will recap what the seven points of SOA mediation are and how they help SOA integrators connect data sources and enhance enterprise application flexibility. After the recap, this session will focus on how to apply these seven points in your organization and how they enable companies to achieve better business results. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Deploying and Protecting Microsoft Applications with Dell Equallogic and Vmware vSphere 4.0 Integrated, Scalable and Cost: Effective cloud-like IT environments for your mission critical applications by Dell, Inc. September 2009 - (Free Research) Dell’s enterprise solutions, including EqualLogic iSCSI SANs, PowerEdge Virtualization Servers and Global Infrastructure Consulting Services (GICS) can help organizations confidently deploy, manage and protect their Tier-1 Microsoft® applications within a VMware vSphere environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Rational Functional Tester Trial by IBM January 2010 - (Free Research) Rational Functional Tester provides test teams with automated testing capabilities for functional testing, regression testing, GUI testing and data-driven testing. (TRIAL SOFTWARE) GO TO

Managing Planned Change: Migrating from Microsoft Windows XP to Windows 7 by InstallFree Inc. January 2010 - (Free Research) The challenge of effectively managing the planned change of migrating from Windows XP to Windows 7 has become more prevalent as the general availability of Windows 7 nears. Ensuring a successful transition includes managing the application integration and compatibility across operating systems so that end-users experience a seamless transition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Open-Source SOA in an Enterprise Deployment by Sun Microsystems, Inc. March 2009 - (Free Research) This paper provides a brief overview of the benefits of open source and the business drivers behind its market momentum. The paper also describes Sun's modular, open-source approach to an SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Development In the Cloud: Cloud management and ALM by CollabNet January 2010 - (Free Research) The latest software development methodologies require a more collaborative and dynamic environment for teams to work. Short iterations and continuous integration mean results and feedback are shared continuously. This paper provides insight, examples, and tools you can use in your environment for software development in virtual private clouds. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating Data in the Information System, an Open Source Approach by Talend July 2009 - (Free Research) This White Paper describes a number of real-life applications and databases interoperability scenarios and explains how an Open Source approach helps in solving interoperability challenges. Read this paper to learn more about successfully connecting new technology deployments with existing infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advance Your SAP Services: What Atos Origin Can Do For You by Atos Origin November 2009 - (Free Research) Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast: Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO November 2009 - (Free Research) In this podcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup and recovery times (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO November 2009 - (Free Research) In this webcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup/recovery times. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Fourth Quarter 2009: TDWI Best Practices Report: Next Generation Data Warehouse Platforms by Sybase, Inc. January 2010 - (Free Research) In the last decade, many new options for data warehousing have become available. However, with all the advancements, it can be difficult to select the right one for business needs. This report catalogs the new data warehouse platform products and techniques that have appeared this decade, plus advances in more established data warehouse platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Protection Options for Virtualized Servers: Demystifying Virtual Server Data Protection - Best Practices and Technologies by Quantum Corporation June 2008 - (Free Research) Virtualized server environments or infrastructures have varying functionalities and interfaces for application aware integration to enable complete and comprehensive data protection with data and transactional integrity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Application Integration, and Spring by TheServerSide.com October 2009 - (Free Research) This session explores an integration challenge using Spring Integration. Spring Integration enables messaging among Spring components and adapters for integration with external systems. (VIDEO) VIEW ABSTRACT | GO TO

Migrating to the New Dell Management Console by Dell, Inc. and Intel May 2009 - (Free Research) Read this white paper to learn how the Dell™ Management Console Powered by Altiris™ from SymantecTM centralizes multiple aspects of systems management into a single easy-to-use tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Role of Open Source Data Integration - An Analyst White Paper, by Mark Madsen by Talend January 2009 - (Free Research) This report by Mark Madsen will explain what data integration is, and especially the difference between Operational Data Integration and Analytic Data Integration. It highlights the benefits of open source for data integration, and provides a series of recommendations to make the integration job easier, repeatable and more productive. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Microsoft Online Services Business Value by Microsoft June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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