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Advance Your SAP Services: What Atos Origin Can Do For You by Atos Origin November 04, 2009 - (Free Research) Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Self-Service That Really Serves by Oracle Corporation June 10, 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM October 22, 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Still Transporting Your EDI Data the Same Old Way? Get Up to Speed and Move Data Faster and Better. by DataDirect Technologies October 21, 2009 - (Free Research) This webinar demonstrates how DataDirect's Data Integration Suite can help automate mission-critical EDI transactional processing for a variety of commercial industries. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Creating a Case for Accounts Payable Automation in SAP® Systems: Streamlining Cost Containment and Maximizing Cash Flow by Dolphin Corporation October 19, 2009 - (Free Research) This whitepaper discusses best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc. October 09, 2009 - (Free Research) The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Producing to Order: Discrete Manufacturers and Customer Demand by SAP America Inc August 07, 2009 - (Free Research) Find out how discrete manufacturers are becoming truly customer-centric by pursuing or planning a variety of initiatives, including the improvement of customer service and the closer integration of customers into product design. The greatest impact is expected from plans to implement demand-driven manufacturing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming the challenges of fax orders to drive customer satisfaction by Esker Inc. October 02, 2009 - (Free Research) This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Deploying and Managing Windows Server 2008 R2 with Microsoft System Center by Microsoft September 18, 2009 - (Free Research) With the release of Microsoft Windows Server 2008 R2, organizations have access to new capabilities such as Live Migration and Windows Powershell 2.0 that will reduce the cost of datacenter operations, enhance security and availability, while improving server environment manageability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce September 01, 2009 - (Free Research) Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying FIPS-Certified XML Gateways in Federal, State and Local Government Agencies by Forum Systems September 09, 2009 - (Free Research) Learn why FIBS 140-2 validation is necessary for XML Gateways used in building secure, robust and scalable Service Oriented Architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters February 20, 2009 - (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast by Cast Iron Systems March 03, 2009 - (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Fixing Enterprise Search by Information Builders June 22, 2009 - (Free Research) Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it's broken, and learn about WebFOCUS Magnify, the industry's first real-time enterprise search solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infor CRM Epiphany for Insurance by Infor CRM July 01, 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. (BROCHURE) VIEW ABSTRACT | GO TO

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Road Map for Delivering XMLP Documents from Oracle EBS by STR Software May 08, 2009 - (Free Research) A transparent, out-of-the-box solution, AventX Oracle Connector utilizes native Oracle E-Business Suite functionality (workflow, forms, and database technology) to automate fax and email delivery of any document that can be printed. The result: measurable savings, streamlined workflow, and enhanced productivity. (DATA SHEET) VIEW ABSTRACT | GO TO

The Semantic Dialogues by Progress Software August 28, 2009 - (Free Research) The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA. (EBOOK) VIEW ABSTRACT | GO TO

Using FalconStor FDS as a Backup Target for EMC NetWorker by FalconStor Software August 01, 2009 - (Free Research) This document describes the basic concepts and integration guidelines for FalconStor FDS in an EMC NetWorker environment. The document is intended to provide an architectural overview of FalconStor FDS being used with EMC NetWorker and the benefits of a combined solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using FalconStor FDS as a Backup Target for Veritas NetBackup by FalconStor Software September 10, 2009 - (Free Research) This document describes the basic concepts and integration guidelines for FalconStor® File-interface Deduplication System (FDS) in a Veritas NetBackup™ environment. It is intended to provide best practices for configuring all components. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Coinstar Selects the Most Profitable Machine Locations by SPSS Inc. Worldwide Headquarters May 04, 2009 - (Free Research) Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Integrating Data in the Information System, an Open Source Approach by Talend July 28, 2009 - (Free Research) This White Paper describes a number of real-life applications and databases interoperability scenarios and explains how an Open Source approach helps in solving interoperability challenges. Read this paper to learn more about successfully connecting new technology deployments with existing infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint High Availability - Protecting All Three Architecture Tiers by Marathon Technologies September 18, 2009 - (Free Research) SQL Server is the relational database used for storing all content, data, and configuration information used by Office SharePoint Server 2007. Protecting SharePoint requires protecting each of the three architectural tiers. This whitepaper will discuss the need to protect all three tiers of SharePoint's implementation architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business by 8x8, Inc. August 11, 2009 - (Free Research) Read this brief yet informative paper to learn how hosted VoIP can benefit your small business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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