InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.

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Business Process Management (BPM) | Business Intelligence Solutions | Service Oriented Architecture (SOA) | Application Integration | Web Services | Business Process Automation | Workflow Automation | Information Lifecycle Management | Document Management | Customer Service (General)

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Practice Active Compliance and Governance with Metastorm BPM by Metastorm February 20, 2008 - (Free Research) Metastorm BPM can help organizations reduce compliance overhead, meet new and changing regulatory requirements faster, and turn compliance into a competitive differentiator. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI FAXmaker by GFI Software, Inc. GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optimizing Today's CRM Business Processes by TechExcel August 2008 - (Free Research) TechExcel Service Suite gives organizations the total visibility and actionable intelligence you demand for all service desk, asset management and customer support business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Optimization: From a Tactical to a Strategic Approach by IPANEMA TECHNOLOGIES June 2008 - (Free Research) Most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the quality of experience requirements of their whole distributed workforce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Full Workforce Optimization and Build the Optimal Service Solution by SERVICEPower. February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turn SOX Compliance into Cash: Link Sarbanes-Oxley Requirements to Business by Oversight Systems, Inc. August 2008 - (Free Research) Successful quality and compliance is a continuous improvement process that demands a closed-loop control structure. Oversight Systems provides results and a leveraged environment for improving quality in financial operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solution Brief: Top 5 Myths on WAN Optimization by Blue Coat July 2008 - (Free Research) A misunderstanding of the problem within your network can lead to unneeded and costly IT investments, not to mention downtime, data loss, and resource waste. This paper examines five common WAN misperceptions and how to better address them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Network Optimization: Achieving Success and Profitability in Field Service by SERVICEPower. February 2008 - (Free Research) A key element and requirement for optimization is the ability to manage field resources. This essentially means that a service organization has to have access to qualified service personnel. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smart SOA: Best Practices for Agile Innovation and Optimization by IBM. June 2008 - (Free Research) This white paper discusses SOA deployment best practices and lessons learned. Learn how to use SOA technology to better support agile business innovation and optimization. (WHITE PAPER) GO TO WHITE PAPER

Fire & Security Success Story by SERVICEPower. June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real World Performance Testing for Dynamic Web Applications by Akamai Technologies. March 2008 - (Free Research) Enterprise IT professionals face ongoing challenges in delivering centrally located and managed Web applications to employees, business partners and customers on a global scale. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Be on Top of your Network's Performance by Singapore Telecommunications Ltd April 2008 - (Free Research) This paper introduces the Traffic Optimization Profiling service (TOPs) from SingTel, a new and reliable alternative to managing your existing bandwidth. It shows you who and what is using your system resources and helps solve performance issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange 2007 Management by Quest Software, Inc Quest's expertise in migration and management combined with Exchange Server 2007 ensures a stable, secure and manageable e-mail platform. Our Solutions cover the entire messaging lifecycle from planning and analysis through migration and management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

In Pursuit of the Perfect Plant: A Business and Technical Guide by SAP America, Inc. June 2008 - (Free Research) Unlike most books on manufacturing, which are deep dives into arcane topics, this book provides an expensive view, it also provides a series of well-considered, holistic solutions to overcome various issues in manufacturing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aligning Strategy with Execution - the Secret to Success by Metastorm January 2008 - (Free Research) This white paper explores a platform that aligns business strategy, analysis and execution, ensuring that the requirements of both business and IT stakeholders are met in day to day operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Paper: Increased Operational Efficency with SAP Central Process Scheduling by SAP America, Inc. August 2008 - (Free Research) Read how scheduling tools in SAP Central Process Scheduling by Redwood can help you manage batch jobs along with process automation applications to handle business processes automatically with zero manual intervention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Delivery Security: Integrated “Any App” Security by F5 Networks (E-mail this company) April 2007 - (Free Research) Most organizations are familiar with application security and Web Application Firewalls, realizing that secure application access and delivery are necessities. There are many factors that are driving this push, most notably led by the “webification” of the older client/server architecture-model applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Tips to Turn Your Website into a Marketing Machine. by HubSpot June 2008 - (Free Research) Learn 5 tips - SEO (search engine optimization), blogging, marketing analytics, and more - to leverage the Internet and transform your website into a marketing machine. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SOA Governance and CentraSite: Ensuring SOA Success with Effective, Automated Control throughout the Lifecycle by Software AG. May 2008 - (Free Research) In this whitepaper, you will learn how effective SOA governance enables SOA success, and how to evaluate technologies that support your SOA governance strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM. IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why Records Management Matters by CA. August 2008 - (Free Research) 40% percent of organizations do not include electronic records in their retention schedules. In this podcast learn about the role of records management and why IT should care about records management. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Does Record Management Matter? by CA. August 2008 - (Free Research) Forty percent of organizations do not include electronic records in their retention schedules. In this webcast learn about the role of records management and why IT should care about records management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Giving ETL Processes a Makeover and Optimization Tips and Tricks by SyncSort July 2008 - (Free Research) In this whitepaper, get expert advice for implementing or optimizing Extract Transform Load (ETL) processes, and learn how to choose the best ETL software tools for your requirements and budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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